Pick any accounting software’s website and you will find a price: a monthly subscription number, a “starting from” figure, a promotional first-year rate. What you will not find on the same page is the list of things that make up the real cost — per-user fees, storage caps, payroll add-ons, migration charges, bank feed limits, support tiers.
If you have ever compared accounting software pricing in Hong Kong and come away feeling that the numbers do not add up, that is because they do not. This guide breaks down the pricing models you will actually see in 2026, the hidden costs that do not appear on the landing page, and how to build a realistic total-cost-of-ownership estimate before you sign anything.
Five pricing models you will see in Hong Kong
Almost every accounting tool sold in HK uses one of these five patterns. The first thing to do before comparing prices is to identify which model each vendor is using — otherwise you are comparing apples and oranges.
- Per-user monthly subscription. The cloud default: pay per user, per month, billed monthly or annually. Xero, QuickBooks Online, and Zoho Books all follow variations of this. Attractive on paper, but a five-person finance team can easily hit HKD 2,000+ per month.
- Flat subscription, unlimited users. One monthly or annual fee regardless of how many people log in. Much friendlier for growing teams. Giga Accounting and several HK-focused vendors sit here.
- Tiered subscription by feature. “Starter”, “Standard”, “Premium” with features like inventory, multi-currency, or payroll unlocked at higher tiers. Watch out for essential features hiding in a tier above the one you planned to buy.
- One-time desktop licence with annual maintenance. Common in legacy HK desktop products. A large upfront fee (HKD 8,000–30,000) plus optional yearly support. Lower long-run cost if you stay on one version for years.
- Usage-based. Fees scale with number of invoices, transactions, or bank feeds. Rare in HK but increasingly common for e-commerce-specific tools.
The hidden costs that do not appear on the price page
If you only look at the headline monthly price, you are missing somewhere between 20% and 60% of the true cost. Here is what to add into your spreadsheet before you decide.
- Extra user seats. Per-user plans start cheap but multiply fast. A “HKD 200 per user” plan is HKD 1,000 per month for a five-person team.
- Payroll module. Often sold separately, often priced per employee per month. For a HK SME with 10 staff, payroll alone can add HKD 500–1,500 per month.
- Multi-currency feature. Sometimes gated behind the top tier. For any HK trading or e-commerce business, non-negotiable.
- Inventory module. Same story — often only in higher tiers, and sometimes capped by number of SKUs.
- Bank feed charges. Some vendors charge per bank feed connection per month, on top of the base plan.
- Data migration. Moving from your old system costs — whether you pay the vendor’s service team or pay your bookkeeper to do it. Budget HKD 3,000–15,000 for a clean migration.
- Storage overage fees. The quiet killer (see next section).
- Training and onboarding. Some vendors include it, some charge, some leave you with YouTube. Factor a half-day of a bookkeeper’s time at minimum.
- Customisation or integrations. Shopify, Shopline, or HKTVmall connectors may be third-party add-ons at extra cost.
- Support tier. Basic email support is usually free; phone or priority support often costs extra.
Storage caps and data purging: the cost buyers miss
This is the most overlooked line item in HK accounting software pricing. Many cloud vendors cap how much transaction data or file storage your plan includes. Once you hit the cap, you either pay an overage fee, upgrade to a more expensive plan, or — worst of all — purge old data to free up space.
Purging is a real problem because Hong Kong’s Inland Revenue Department requires you to keep business records for seven years. A system that forces you to delete old transactions is a system that fails an IRD audit. If you do nothing else when comparing software prices, check the storage policy.
Giga Accounting includes 10 GB of storage per company with no need to purge, which covers a typical HK SME for many years of transactions and attached documents. If your shortlisted vendor imposes a smaller cap — say 2 GB — and charges extra once you hit it, add that recurring cost to your comparison.
How to build a realistic total-cost-of-ownership (TCO) estimate
A 3-year TCO is the right horizon for most HK SMEs (most vendors renew annually, and switching software costs real money). Build the estimate like this:
- Base plan × 36 months at the tier that includes the features you actually need (not the cheapest tier).
- Extra user seats × 36 months for every seat beyond what the base tier includes.
- Payroll add-on × 36 months × employee count, if priced per employee.
- Third-party connectors (Shopify, POS, Stripe) at their going rate × 36 months.
- One-off migration fee from your current system (or current Excel workbook).
- Expected storage overage if the vendor caps storage — estimate how many months before you hit the cap and price the overage or upgrade.
- Training, support upgrade, and annual price increases (most vendors raise prices 5–10% a year).
The number that comes out of this exercise is routinely 1.5× to 2× the headline subscription price. For HK SMEs, knowing the real number is the difference between a software that pays for itself and one that quietly bleeds margin for years.
2026 price benchmarks for HK SMEs
Rough ballparks for HK SMEs running a single company with 3–10 users and basic payroll. Not vendor-specific, intended as sanity checks.
- Entry-level cloud, single user: HKD 150–400 per month.
- Mid-tier cloud, 3–5 users, multi-currency, basic inventory: HKD 800–2,500 per month all-in.
- Full-featured cloud with payroll, 5–10 users: HKD 2,500–6,000 per month all-in.
- Flat-fee, unlimited-user HK-focused product (e.g. Giga Accounting): typically well below the mid-tier band at comparable feature set.
- Desktop one-time licence: HKD 8,000–30,000 upfront, plus optional 15–20% annual maintenance.
A buyer’s checklist before you sign
- Ask the vendor for a written quote that covers 3 years, not a first-year promo price.
- Confirm storage limits in writing and what happens when you hit them.
- Confirm whether multi-currency, inventory, and payroll are in your tier or require an upgrade.
- Ask about data export — if you ever leave, what format do you take with you?
- Confirm the price review mechanism — annual increases, and by how much historically.
- Ask for a reference customer in your industry, not the marketing case study.
Get a straight-up quote from Giga
Giga Accounting by 凌峰會計 is built for HK SMEs and priced as a flat subscription with unlimited users and 10 GB of storage per company with no need to purge — the last point matters more than most people realise, because your IRD 7-year retention obligation does not care about your software plan.
See our other pricing-focused articles: free accounting software in HK — is it worth it? and QuickBooks vs Xero vs local software. Or compare total cost of ownership head-to-head on our cloud accounting page, and ask for a written 3-year quote via the Giga Accounting by 凌峰會計 homepage.